Class 10 Communication
Skills MCQ
Session
1: Methods of Communication
1.
Communication skills are very important in any __________.
a. Occupation
b. Business
c. Both a) and b)
d. None of the above
2.
Effective communication helps us __________ properly.
a. Read
b. Write
c. Listen
d. All of the above
3.
‘Communication’ is derived from the Latin word_________, which means ‘to
share’.
a. Commūnicāre
b. Communication
c. Commitment
d. None of the above
4.
__________ and ________ communication is very important in work and business
environments.
a. Listening and Writing
b. Clear and Concise
c. Both a) and b)
d. None of the above
5.
Effective Communication required __________.
a. Good Reading
b. Writing
c. Speaking and listening
d. All of the above
6.
To communicate effectively, you must be able to _____________ properly.
a. Read
b. Write
c. Speak and Listen
d. All of the above
7.
‘Communication’ is derived from the __________ word.
a. Latin Word
b. Devanagari Word
c. Latin Work
d. None of the above
8.
Communication is the __________of information within a group or between two or
more individuals to reach general/ common understanding.
a. Importance
b. Sharing
c. Both a. and b.
d. None of the above
9.
_____________ communication makes understanding easy and fast.
a. Written Communication
b. Face – to – Face Communication
c. E-mail / Notices/ Posters
d. None of the above
10.
Choosing the right communication method depends on several factors.
a. Target audience
b. Costs / Kind / Type of information
c. Urgency/ Priority
d. All of the above
11.
Clear and concise communication is of immense importance in _______________
environments.
a. Work Place
b. Business
c. Both a) and b)
d. None of the above
12.
If you need to apply for leave at work? Which method of communication will you
use?
a. E-mail
b. Poster
c. Newsletter
d. Blog
13.
What action can senders use to deliver their messages?
a. Gestures
b. Speaking
c. Reading
d. Writing
14.
Communication is defined as the ______________exchange of information, or the
giving and receiving of information.
a. two-way communication
b. one-way communication
c. no way communication
d. three-way communication
Session
2: Verbal Communication
15.
The verbal communication process includes ________.
a. Sounds
b. Words
c. Speech
d. All of the above
16.
Sharing the information with the help of ____________ is known as verbal
communication.
a. Sign
b. Word
c. Visual
d. Writing
17.
______________ability to express our feelings in words.
a. Listening
b. Writing
c. Speaking
d. None of the above
18.
Advantages of verbal communication.
a. Easy and Quick
b. Quick response
c. Exchange ideas
d. All of the above
19.
__________ Communication takes place between two individuals and is therefore a
one-on-one discussion. It can be formal or informal.
a. Interpersonal Communication
b. Written Communication
c. Small Group Communication
d. Public Communication
20.
The sharing of information through the words is known as __________ .
a. Non-Verbal communication
b. Visual Communication
c. Verbal communication
d. Sign language
21.
___________ This type of communication is based on writing words. It can be
letters, circulars, reports, manuals, SMS, social media chats, etc. It can be
between two people or between groups of people.
a. Interpersonal Communication
b. Written Communication
c. Small Group Communication
d. Public Communication
22.
Having a conversation with more than two people is a type of ______________
communication.
a. Interpersonal Communication
b. Written Communication
c. Small Group Communication
d. Public Communication
23.
An address to a large group is an example of __________communication.
a. Interpersonal Communication
b. Written Communication
c. Small Group Communication
d. Public Communication
24.
Depending on the words used, sometimes the meanings can be confusing and
difficult to comprehend if the right words are not used, is an example of
__________communication.
a. Verbal Communication
b. Non – Verbal Communication
c. Visual Communication
d. None of the above
25.
Which of the following describes oral communication?
a. Newspapers
b. Letters
c. Phone call
d. E-mail
26.
What kinds of words should we use when communicating verbally?
a. Acronyms
b. Simple
c. Technical
d. Jargons
27.
Why do we use e-mails?
a. To communicate with a large number of people at once.
b. To share documents and files.
c. to communicate with each other in real-time
d. To keep a record of communication.
28.
What are the drawbacks of verbal communication?
a. Cultural differences
b. Different languages
c. Inability to understand the colloquial phrases
d. All of the above
Session
3: Non – Verbal Communication
29.
____________ communication refers to the process of exchanging information or
messages without using any spoken or written words.
a. Verbal Communication
b. Non – Verbal Communication
c. Visual Communication
d. None of the above
30.
_________ communication takes place through body movements, facial expressions,
arms, etc.
a. 30%
b. 90%
c. 55%
d. 60%
31.
________ percentage of communication is done using voice, tone, pauses, etc.
a. 44%
b. 38%
c. 28%
d. 98%
32.
________ percentage of communication is done using words.
a. 7%
b. 17%
c. 22%
d. 31%
33.
Globally, _______% of communication is non-verbal.
a. 32%
b. 70%
c. 93%
d. 40%
34.
When you raise your hand to greet or say goodbye, or point at someone, these
are examples of _____________.
a. Expressions
b. Gestures
c. Written
d. None of the above
35.
Smiling when you are happy and making a sad face when you are sad are examples
of _____________.
a. Expressions
b. Gestures
c. Written
d. None of the above
36.
__________ by which attitudes and feelings are communicated. Standing straight,
showing interest.
a. Expressions
b. Written
c. Body Language
d. None of the above
37.
Example of facial expressions _____________.
a. Smile when you meet someone.
b. Keep your face relaxed
c. Match your expressions with your words.
d. All of the above
38.
Example of posture ___________.
a. Keep your shoulders straight and body relaxed.
b. Sit straight while resting your hands and feet in relaxed position
c. While standing, keep your hands by your sides.
d. All of the above
39.
Example of Gesture or Body Language _________.
a. Keep your hands open
b. Avoid pointing your finger
c. Tilt your head a bit to show that you are attentive.
d. All of the above
40.
Example of paralanguage ___________.
a. Use a suitable tone and volume
b. Maintain a moderate speed while talking
c. Both a) and b)
d. None of the above
41.
The practice of exchanging messages only through images or pictures is called
__________.
a. Verbal Communication
b. Non-Verbal Communication
c. Visual Communication
d. None of the above
42.
Example of visual communication?
a. No parking symbol
b. Under CCTV surveillance symbol
c. No entry symbol
d. All of the above
43.
Which of these facial expressions is a favorable (good) one?
a. Frowning while concentrating
b. Maintaining eye contact
c. Smiling continuously
d. Rolling up your eyes
44.
What does a straight (upright) body posture communicate or demonstrate?
a. Pride
b. Professionalism
c. Confidence
d. Humility
45.
Which of the following is NOT an acceptable form of nonverbal communication at
work?
a. Keeping hands in pockets while talking
b. Talking at moderate speed
c. Sitting straight
d. Tilting head a bit to listen
46.
Which of the following statements is true about communication?
a. 50% of our communication is non-verbal
b. 20% communication is done using body movements, face, arms, etc.
c. 5% communication is done using voice, tone, pauses, etc.
d. 7% communication is done using words
Session
4: Communication Cycle and Importance of Feedback
47.
__________ is an important part of the communication cycle.
a. Feedback
b. Review
c. Addressing
d. None of the above
48.
A good feedback is always ________.
a. Specific
b. Helpful
c. Kind
d. All of the above
49.
What are the different types of feedback?
a. Positive Feedback
b. Negative Feedback
c. No Feedback
d. All of the above
50.
Why is feedback important?
a. It validates effective listening
b. It motivates
c. It improves performance
d. All of the above
51.
Which of these is an example of positive feedback?
a. You are always doing it the wrong way
b. I noticed your dedication towards the project.
c. Excellent, your work has improved
d. All of the above
52.
Which of these is an example of negative feedback?
a. I hate to tell you this but your
drawing skills are poor.
b. You can surely improve your drawing.
c. This is a good drawing but you can do better.
d. None of the above
53.
Which of the following is an effective element of good feedback?
a. Specific
b. Direct and honest
c. Detailed and time consuming
d. Opinion – based
Session
5: Barriers to Effective communication
54.
What are the barriers of effective communication?
a. Physical Barriers
b. Linguistic Barriers
c. Interpersonal Barriers
d. All of the above
55.
___________ are when people of different cultures are unable to understand each
other’s customs, resulting in inconveniences and difficulties.
a. Cultural Barriers
b. Organizational Barriers
c. Interpersonal barriers
d. Linguistic Barriers
56.
When the sender’s message is received differently than how it was intended,
____________barriers occur.
a. Cultural Barriers
b. Organizational Barriers
c. Interpersonal barriers
d. Linguistic Barriers
57.
What can we do to overcome the communication barrier?
a. Use simple language
b. Do not form assumptions on culture, religion or geography
c. Try to communicate in person as much as possible
d. All of the above
58.
From the following which one is NOT a common communication barrier?
a. Financial barrier
b. Interpersonal Barrier
c. Linguistic barrier
d. Organizational barrier
59.
What are the ways to overcome form communication barriers?
a. Respecting each other’s differences
b. Using a translator
c. Not communicating at all
d. Using your own language for comfort
Session
6: Writing Skills – Parts of Speech
60.
Emails, letters, notes, articles, SMSs/chats, blogs, etc. are all examples of
_________ skills.
a. Verbal communication
b. Non-verbal communication
c. Visual communication
d. None of the above
61.
__________ is a collection of words that expresses a complete thought.
a. Sentence
b. Punctuation
c. Conjunction
d. All of the above
62.
All sentences begin with _____________.
a. Small letter
b. Capital letter
c. Question mark
d. Punctuation mark
63. What are the
capitalization rules in communication skills?
a. The first letter in the titles used before people’s names.
b. Capitalize the letter ‘I’ when it is used as a word
c. Capitalize the first letter in every sentence.
d. All of the above
64.
Full stop, comma, question mark, exclamation mark, and apostrophe are examples
of __________. mark.
a. Sentence
b. Punctuation
c. Conjunction
d. None of the above
65.
Which of the following is the adjective for the underlined word?
a. The Girl on the Train is a best – seller
b. I can speak French
c. Radha has a red dress
d. Adbul can swim fast
66.
Which of these sentence is capitalized correctly?
a. The Tiger is a strong animal.
b. Salim is visiting India in july
c. Ravi and i are going to the movies
d. She is arriving on Monday.
67.
Which of these sentences is correctly punctuated?
a. I am so excited about my first foreign trip
b. I had bread, omelet and a Banana for
breakfast.
c. When is the party.
d. This is Abdul’s notebook
68.
Can you find the adverbs from the following sentences?
a. I opened the door lock
b. Sanjay gifted me a new pen
c. Divya drinks milk every day
d. Sita is 5 – feet tall.
Session
7: Writing Skills – Sentence
69.
Almost every English sentence has _____________.
a. Subject
b. Verb
c. Both a) and b)
d. None of the above
70.
In communication skills, how many different types of sentences are there?
a. Direct sentence
b. Indirect sentence
c. Both a) and b)
d. None of the above
71.
Sentences where the subject does an action are known as __________.
a. Active voice
b. Passive voice
c. Both a) and b)
d. None of the above
72.
If the subject receives an action it is known as ________.
a. Active voice
b. Passive voice
c. Both a) and b)
d. None of the above
73.
What are the different types of sentences?
a. Declarative Sentence
b. Interrogative Sentence
c. Exclamatory Sentence & Imperative Sentence
d. All of the above
74.
A group of sentences forms a __________.
a. Paragraph
b. Group Sentence
c. Both a) and b)
d. None of the above
75.
Identify the verb, object and subject in the sentence, ‘The car crashed into a
tree.’
a. Verb: the tree; Object: a crashed; Subject: the car
b. Verb: crashed; Object: The car; Subject: a tree
c. Verb: crashed; Object: a tree;
Subject: the car
d. Verb: the car; Object: crashed; Subject: the tree
76.
Identify the indirect object , ‘The musician played music for the audience.’
a. The band
b. played
c. music
d. Audience
77.
Which of these is an imperative sentence?
a. Switch off the fan.
b. Sheila has gone to the market.
c. Where are my pen colours?
d. Oh no! I missed my flight.
78.
Which of these sentences is in active voice?
a. A movie is being watched by them.
b. The car was repaired by Raju.
c. He is reading a book.
d. The thief was being chased by a policeman.
80.
Which sentence contains both indirect and direct object?
a. I am watching TV.
b. She bought a blue pen.
c. The girls played cricket.
d. He wrote his sister a letter.
81.
The passive voice is used in which of the following statements?
a. They are watching a movie.
b. The clock was repaired by Ramesh.
c. In the room, he is asleep.
d. My pet horse bit the policeman.
82.
Which element of communication listens or understands the message?
a. Channel
b. Sender
c. Receiver
d. None of the above
83.
Which element of communication conveys the message to the sender in the form of
feedback to complete the communication cycle?
a. Environment
b. Receiver
c. Sender
d. Circumstances
84.
Which components are involved in a communication cycle?
a. Receiver
b. Channel
c. Sender
d. All of the above
85.
What is the term used to describe the receiver’s acknowledgement and response
to the message being communicated?
a. Backfeed
b. Feed
c. Feedback
d. Information
86.
What is used to transfer the message in communication?
a. Channel
b. Change
c. Receiver
d. Listener
87.
What are the different methods of communication?
a. E-mail
b. Notices/Posters
c. Face to Face
d. All of the above
88.
Which of the following is a correct statement regarding effective
communication?
a. Speaking is important for effective communication.
b. Reading is important for effective communication.
c. Writing is important for effective communication.
d. All of the above
89.
Which of the following skills are essential for effective communication?
a. Writing
b. Speaking
c. Reading
d. All of the above
90.
Which method of communication is used to communicate quickly with one or many
individuals in various locations?
a. E-mail
b. Notices/Posters
c. Face to Face
d. Business Meetings
91.
Which skills are necessary to communicate effectively with people?
a. ICT Skills
b. Self Management Skills
c. Communication Skills
d. Time Management Skills
92.
Which element of communication transmits/sends the message through one medium
or another?
a. Listener
b. Sender
c. Receiver
d. None of the above
93.
Which element is not a part of the communication process cycle?
a. Sender
b. Time
c. Channel
d. Receiver
94.
Social media chats, reports, and SMS are examples of which type of
communication?
a. Public Communication
b. Interpersonal Communication
c. Small Group Communication
d. Written Communication
95.
Communication in which more than two people are involved and each participant
can interact with each other is an example of what?
a. Public Communication
b. Interpersonal Communication
c. Small Group Communication
d. Written Communication
96.
When two friends discuss homework, it is an example of which type of
communication?
a. Written Communication
b. Small Group Communication
c. Interpersonal Communication
d. Public Communication
97.
When Aman writes an email to his boss for leave, which mode of communication is
he using?
a. Public Communication
b. Interpersonal Communication
c. Small Group Communication
d. Written Communication
98.
What types of words should we use for verbal communication?
a. Technical
b. Acronyms
c. Simple
d. Jargons
99.
Why do we use e-mails?
a. To share documents and files.
b. To communicate to each other in real-time.
c. To send message to many people at the same time
d. To keep a record of communication
100.
Non-verbal communication is:
a. The exchange of Information or messages without the use of any words, either
spoken or written.
b. The exchange of information or
messages using sign language.
c. The exchange of information or messages using spoken or written words.
d. The exchange of information or messages using emojis.
101.
What should Simran focus on during her speech in the morning assembly at
school?
a. Be confident
b. Keep your posture upright, pay attention, and maintain eye contact.
c. Avoid repeating the same sentences
d. All of the above
102.
Example of non-verbal communication in communication skill?
a. Speaking on the phone.
b. Raising a hand to say goodbye.
c. Writing a letter.
d. Sending an email.
103.
Which form of communication is utilised when a big number of people need to
hear the same message?
a. Notices/Posters
b. Business Meetings
c. Face to Face
d. E-mail
104.
Which method of communication is effective for informing a group of workers
about a change in duty hours, if Ananya is the manager of a store?
a. E-mail
b. Notices/Posters
c. Face to Face
d. Business Meetings
105.
What factors should be considered when choosing the right method of
communication?
a. Costs
b. Urgency/Priority
c. Target audience
d. All of the above
106.
Non-verbal communication includes:
a. Expressions.
b. Body Language.
c. Gestures.
d. All of the above.
107.
When one individual addresses a large gathering, what type of communication is
taking place?
a. Written Communication
b. Interpersonal Communication
c. Public Communication
d. Small Group Communication
108.
Among the following, which one is an example of oral communication?
a. Newspapers
b. E-mail
c. Letters
d. Phone call
109.
Which of the following is a non-verbal communication example?
a. Posture.
b. Poster.
c. Gestures or Body Language.
d. Facial Expressions.
110.
What does talking fast often show?
a. Excitement
b. Nervousness
c. Happiness
d. All of the above
111.
Are text messages more or less effective than face-to-face communication?
a. more
b. very
c. less
d. None of the above
112.
What does a straight body posture convey?
a. Pride
b. Humility
c. Professionalism
d. Confidence
113.
What is the last stage of the communication cycle?
a. Answer
b. Information
c. Feedback
d. Data
114.
Which of the following is not an appropriate non-verbal communication at work?
a. Sitting straight
b. Tilting head a bit to listen
c. Keeping hands in pockets while
talking
d. Talking at a moderate speed
115.
Which of the following is a positive non-verbal communication?
a. Smiling continuously
b. Rolling up your eyes
c. Frowning while concentrating
d. Maintaining eye contact
116.
What are the basic principles of professional communication skills commonly
known as?
a. 7 Cs
b. 7 Fs
c. 7 Ss
d. 7 Ns
117.
Which of the following belong to effective communication barriers?
a. Interpersonal
b. Linguistic
c. Physical and Organizational
d. All of the above
118.
The feedback given by the receiver can be ______.
a. always negative
b. always positive
c. positive or negative
d. None of the above
119.
A good feedback should be _____
a. Specific
b. Kind
c. Helpful
d. All of the above
120.
Which of the following describes about positive feedback?
a. Excellent, your work has improved.
b. You are frequently doing in the wrong way.
c. I didn’t notice your dedication towards the project.
d. All of the above
121.
Identify the principle that is not a part of the 7Cs principle of
communication.
a. Concrete
b. Complete
c. Coherent
d. Compare
122.
Which 7Cs principle emphasizes using precise words and factual information?
a. Clear
b. Concrete
c. Correct
d. Concise
123.
Which of the following is not a feature of feedback?
a. It improves performance
b. It facilitates better planning and the creation of enhanced goods and
services.
c. It improves relationship
d. None of the above
124.
Which 7Cs principle stresses being unambiguous about the message you want to
convey?
a. Clear
b. Concrete
c. Correct
d. Concise
125.
Which 7Cs principle highlights the importance of including all the necessary
information in a message?
a. Clear
b. Concrete
c. Correct
d. Complete
126.
Which 7Cs principle emphasizes using words that are logical and relevant to the
main topic?
a. Clear
b. Concrete
c. Correct
d. Coherent
127.
Which of the following ways can help to overcome barriers to effective
communication?
a. Avoid using visuals
b. Use complex language
c. Refuse to take help of a translator
d. All of the above
128.
What is the term for the inability to communicate using a language?
a. Physical Barrier
b. Interpersonal Barrier
c. Organizational Barrier
d. Linguistic Barrier
129.
What is the main cause of communication problems among people from different
cultures?
a. Physical Barrier
b. Organizational Barrier
c. Linguistic Barrier
d. Cultural Barriers
130.
Which of the following is a way to overcome language barriers?
a. Avoiding communication altogether
b. Using your own language for comfort
c. Disrespecting each other’s differences
d. Using a translator
