Class 10 NCERT Book Subjective Questions of Communication Skills-II Chapter 1

Class 10 NCERT Book Subjective Questions of Communication Skills-II Chapter 1

 1. List the different types of verbal communication. Include examples for each verbal communication type.

Ans. The table illustrates the different types of verbal communication:

2. What do you mean by feedback? Let’s take a scenario. Radha is your co-worker. Together you are making a report on how to manage the waste in your store. Since she has not completed her work on time, the whole report has got delayed and the manager has given you both a warning. Write down the feedback you would like to give your workers on time management. Try to keep the feedback specific and polite.

Ans. Feedback is the final component and one of the most important factors in the process of communication since it is defined as the response given by the receiver to the sender.

Feedback to Radha
You are a great asset to the team. You are very professional and focused on your work. Despite the difficult deadlines for the report on how to manage the waste in your store, you maintain a positive attitude. You respond to problems without getting angry or frustrated. Whenever you have free time I see you studying or looking over someone’s shoulder trying to troubleshoot a problem. It would benefit the entire department if you paid more attention to the delivery time.

3. Write down the common communication barriers you may come across when you move to a new city or country.

Ans. The common communication barriers a person may come across when the move to a new city or country is:

Physical Barriers: Physical barriers are the environmental and natural conditions that act as a barrier in communication. For example, text messages are often less effective than face-to-face communication.

Linguistic Barriers: The inability to communicate using a language is known as the language barrier to communication. Language barriers are the most common communication barriers, it leads to misunderstandings and misinterpretations of the message. For example slang, professional jargon.

Interpersonal Barriers: Barriers to interpersonal communication occur when the sender’s message is received differently from how it was intended. It is also very difficult to communicate with someone who is not willing to talk or express their feelings and views.

Organisational Barriers: Organisations are designed on the basis of formal hierarchical
structures that follow performance standards, rules and regulations, procedures, policies, behavioural norms, etc. Superior-subordinate relationships in a formal organisational structure can be a barrier to the free flow of communication.

Cultural Barriers: Cultural barriers is when people of different cultures are unable to understand
each other’s customs, resulting in inconveniences and difficulties. People sometimes make stereotypical assumptions about others based on their cultural background, this leads to a difference in opinions and can be a major barrier to effective communication.


4. Write two sentences of each type of sentence — statement, question, exclamatory and order.

Ans. The two sentences of each type of sentence are:

Statement

1)    Blue is my favourite colour.

2)    The farewell party begins in two hours.

Question

1)    Do you want tea or coffee?

2)    Is it raining?

Exclamatory

1)    This is the best day of my life!

2)    Oh, my goodness, we won!

Order

1)    Please lower your voice.

2)    Respond immediately.

5. Which is your favourite food, dish or cuisine? Write two paragraphs about your favourite food, dish or cuisine. Make sure you follow all the rules about the sentences and paragraphs you have learnt.

Ans. I am a very foodie. I love to eat. Among the number of foods, Pizza is my favourite food because it tastes and smells fabulous. My Mom cooks the best Pizzas in the world. I always ask her to make Pizza.

In Pizzas, I love onion cheese Pizza a lot. This is because cheese pizza is healthy and makes me strong. To create fun we also organize pizza races in terms of who can eat the maximum number of pizzas. I can eat many pizzas at a time.