Introduction
to IT ITeS Industry Chapter 1 Class 9 Questions and Answers
1. What do you understand by the term IT
and ITeS?
ANSWER:
a. IT – The term “information technology”
refers to the process of creating, managing, storing, and transferring data. IT
covers all forms of technology that deal with data.
b. ITeS – ITes Stands for Information
Technology enabled Service, ITeS helps the business to improve the quality of
service. ITeS, also known as web-enabled services or remote services, refers to
all operations that use information technology to improve an organization’s
productivity.
2. What are BPO services?
ANSWER: Business Process Outsourcing refers
to the use of an outside service provider to carry out business activities. BPO
service plays an important role in improving business performance.
The
following are some examples of BPO services:
- Financial
and Accounting Services
- E-Publishing
and Web Promotion
- Taxation
and Insurance Services
- Multimedia
and Design Services
- Legal
Services and Content Writing
- Document
Management Services
3. What is the IT BPM Industry?
ANSWER: India’s growth has been driven by the
IT BPM (Business Process Management) industry. The rise of the IT BPM business
has provided India with a wide range of economic and social benefits, including
job creation, increased income levels, and the promotion of exports, in
addition to contributing to the country’s GDP and exports.
4. What are the pros and cons of using ICT?
ANSWER: The following are some of the
advantages and benefits of adopting ICT:
- Using ICT
tools, users can do quick communication with others.
- Digital
content is accessible at any time and from any location.
- New
employment opportunities are being created.
- Teachers
can easily clarify difficult concepts using ICT tools.
The following are some of the disadvantages
and drawbacks of using ICT:
- Hackers
can access the information
- The
information on the internet is not always accurate.
- Viruses
have the potential to harm your computer system.
5. What precautions are required to ensure
that ICT use is safe?
ANSWER: The following precautions must be
taken in order to use ICT safely:
- Install
antivirus software and keep it up to date.
- Encryption
tools can be used to protect important files.
- If your
computer is shared with others, clear the browser history.
- For both
system login and email id, choose a strong password.
- Any
unfamiliar link should not be clicked.
6. What are the four main sub-sectors in
the IT-BPM industry?
ANSWER: The four main sub – sectors of IT-BPM
industry are –
a. IT Services – These services include offering
technical skills to businesses for the creation and management of business
process information.
b. Business Process Management (BPM) – is the process of
understanding and analysing a business model, as well as implementing and
monitoring adjustments in order to optimise them.
c. Software Products – This involves offering users with
software products that they can buy or licence to use.
d. Engineering research & development – Engineers who
supervise the creation of a product or service, as well as those who optimize
the production from the service or product, are involved in engineering
research and development.
7. Give examples of use of IT in everyday
life.
ANSWER: The internet, Visiting to a grocery
store, mobile phone systems, Online Banking, GPS Map, broadcast radio and
television systems are all examples of IT systems,
8. How is IT used in libraries?
ANSWER: The book is issued and returned using
computer software. A barcode makes it easy for the library to keep track of
books and determine whether or not a certain book is available. Now many of the
Schools are using the e-library.
9. What are the various processes of
education where IT is used?
ANSWER: The following are some of the
educational methods that make use of ICT
a. ICT in the Classroom – There are numbers
of ways in which the ICT is used in classroom, such as
e-learning classrooms;
- gathering
educational information on the Internet.
- smart-board
presentations;
- creation
of images and video;
- videos on
experiments;
- educational
games;
- desktop
publishing of magazines, letters and documents;
b. Education – anywhere anytime –
Any Indian student can access the NCERT book online, and there are numerous
websites and mobile apps that provide educational information on a variety of
topics. You can also use the Internet to contact an instructor or a trainer.
c. Teaching aids and media – ICT is mostly
utilised as a teaching aid in schools to
- employ
graphics, animations, and audio-visuals to convey difficult-to-understand
concepts.
- Use
presentations to make the lessons more entertaining.
- Use the
computer to plan classes.
- gather
relevant information on the topics
d. Learning Management System (LMS) – Many countries
utilise a Learning Management System (LMS) to manage their educational systems.
- Lessons
can be learned at any time and from any location.
- use forums
to post questions, receive responses, and make comments.
- use video
to participate in co-curricular activities.
- keep track
on their children’s improvement (parents).
10. Which software are used in digital
communication?
ANSWER: In digital communication you can use
WhatsApp, Social Media Sites, Online Chatting Software, E – conference, Email
Services etc.
11. For what purpose is IT used in
business?
ANSWER: In business, computers are utilised
for payroll calculations, budgeting, sales analysis, financial forecasts, and
stock management and maintenance.
12. Which are the prominent areas where IT
is used in science and engineering?
ANSWER: Computers are used by scientists and
engineers to do complex scientific calculations, as well as to draw, develop,
simulate, and test designs using Computer Aided Design (CAD) or Computer Aided
Manufacturing (CAM) software. Computers are used to store large amounts of
information and execute complex calculations.
13. List the various uses of IT in a
banking system.
ANSWER: The computer is an integral aspect of
today’s banking system. Every aspect of a bank’s operations is now available
online. Computers keep track of the data and transactions of customers. The
Internet is used to conduct recurring deposits (e-RD), fixed deposits (e-FD),
money transfers from one account to another (NEFT, RTGS), and online
transactions.
14. Which are the different areas of
healthcare where IT is used? And how?
ANSWER: In the health industry, ICT is used
in a variety of ways.
The Hospital Management System is used to keep track of and manage patient
records as well as other hospital-related tasks.
a. Computerized Axial Tomography Machine
(CAT) – Three-dimensional
(3D) photographs of various body sections can be created with this CAT machine.
b. MRI (Magnetic Resonance Imaging Machine) – Strong magnetic
fields and radio waves are used in MRI equipment to provide a computerized
image of the body’s internal organs.
c. Electrocardiogram (ECG) Machine – The heartbeat is
monitored using an ECG equipment.
d. Cardiac Screening Machine – This equipment shows
the heart’s physiology as well as the motions within the heart.
e. EEG (Electro – encephalography) Machine – This machine is
used to record the activities of the brain. The small electrical probes
attached to the head receive the electrical impulses of the brain and display
them on a computer screen.
15. List any 5 websites of the Indian
government which provide IT enabled services to the people.
ANSWER: The following are five Indian
government websites that serve citizens with IT-enabled services:
- https://india.gov.in
- https://epfinid.gov.in
- https://irctc.co.in
- https://potal1.passportindia.giv.in
- https://indiapost.gov.in
16. What is the ICT role in government?
ANSWER: It is in the interest of the central
government for businesses and individuals to be able to transact with the
government safely and easily online methods.
In
its daily operations, the government employs large-scale computer programmes
and actively promotes e-governance principles.
The
Government of India’s Digital India and e-governance initiatives are the best
examples of this. E-governance is the use of ICT applications by government and
non-governmental organizations (NGOs) as well as international government
agencies to communicate and provide various services to the public.
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